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FAQs : Claims, Payments and Cancellations

I’ve received a letter telling me about some extra benefits with my plans. Is this genuine?

If you’ve recently received a letter from us about some upcoming improvements to your Hospital and Convalescence insurance plans, rest assured this is good news! We’re offering our existing customers more benefits at no extra cost. The letter explains what your new benefits are and when you can start to use them. If you’d like to talk to us about what’s changing, we’re here to help.


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