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FAQs : Claims, Payments and Cancellations

Will my policy lapse if I am off work and not being paid?

If you miss a premium payment, we will try to contact you to see how we can help. If you leave your job or are on long term sick, we can arrange for an alternative payment method to enable your cover to continue. We understand that everyone’s circumstances are different, and we’ll work with you to find an option that best suits you. Please get in touch with us as soon as possible so we can help.


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